Privacy Policy

Petty Parcels Privacy Policy

Effective Date: Oct. 2024

Petty Parcels (“Company,” “we,” “us,” or “our”) values the privacy of our customers and users (“you,” “your”) and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data when using Petty Parcels’ services, including but not limited to sending postcards, packages, and invitations.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

a. Personal Information You Provide

When you use Petty Parcels, you may provide us with the following personal information:

- Contact Information: Your name, email address, phone number, and mailing address.

- Billing Information: Payment details such as credit card numbers and billing addresses for processing transactions.

- Recipient Information: The name and mailing address of the person to whom you are sending a parcel.

b. Information Collected Automatically

When you access our website, we may automatically collect certain information using cookies and other tracking technologies:

- Device Information: Such as IP address, browser type, operating system, and device identifiers.

- Usage Data: Information about how you use our website, such as the pages visited, links clicked, and the amount of time spent on the website.

c. Third-Party Information

We may also receive personal data from third-party sources, such as payment processors and publicly available databases, to help us verify information or improve our services.

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2. How We Use Your Information

Petty Parcels uses your personal information for the following purposes:

a. Service Delivery

- To process your orders, create and send postcards and parcels to the designated recipients, and provide customer support.

b. Payment Processing

- To collect payments for our services, verify your billing information, and handle payment disputes.

c. Personalization

- To personalize your experience on our website, improve our services, and recommend relevant products or features.

d. Marketing and Communication

- To send you marketing emails or promotional offers, unless you have opted out of receiving such communications.

e. Legal and Compliance

- To comply with applicable laws, regulations, or legal obligations, such as responding to subpoenas or lawful requests by authorities.

f. Fraud Prevention and Security

- To protect against fraudulent, unauthorized, or illegal activities and ensure the security of our systems and services.

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3. Sharing of Information

We do not sell your personal information. However, we may share your information in the following circumstances:

a. Service Providers

We may share your information with trusted third-party service providers that help us operate our business and provide our services, such as payment processors, shipping companies, and email service providers. These companies are obligated to protect your data and use it only as instructed by us.

b. Legal Compliance

We may disclose your personal information if required to do so by law or in response to valid legal requests (such as subpoenas, court orders, or government inquiries).

c. Business Transfers

In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or transfer of assets involving your personal data.

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4. Anonymity and Disclosure

Petty Parcels offers an optional anonymous mailing service where the sender’s identity may remain hidden from the recipient. However, we may disclose sender information if required by law or in response to legal claims, including any investigation of harassment, abuse, or criminal activity.

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5. Your Rights

You have the following rights regarding your personal information:

a. Access and Correction

You can request access to the personal information we hold about you and ask us to correct or update any inaccurate or incomplete data.

b. Deletion

You may request the deletion of your personal data. However, we may retain certain information if required by law or if it is necessary for the operation of our business (e.g., transaction records).

c. Opt-Out of Marketing Communications

You can unsubscribe from our marketing emails or newsletters at any time by following the unsubscribe instructions in the email or contacting us directly.

d. Data Portability

You may request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.

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6. Cookies and Tracking Technologies

Petty Parcels uses cookies and similar tracking technologies to enhance your experience on our website, analyze user behavior, and provide personalized services.

a. Types of Cookies

- Essential Cookies: Necessary for the functioning of our website and services.

- Analytics Cookies: Used to collect information on how users interact with our website for performance analysis.

- Marketing Cookies: Used to deliver relevant advertisements based on your interests.

b. Managing Cookies

You can adjust your browser settings to refuse or limit the use of cookies. However, please note that some features of our website may not function properly without cookies.

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7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal data.

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8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we discover that a minor has provided us with personal data, we will delete such information immediately.

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9. International Users

Petty Parcels is based in the United States, and your personal information will be processed and stored in the U.S. If you are accessing our services from outside the U.S., you consent to the transfer and processing of your personal data in accordance with this Privacy Policy and applicable U.S. laws.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by updating the “Effective Date” at the top of this Privacy Policy and providing additional notice where necessary.

Your continued use of our services after the changes become effective constitutes your acceptance of the updated Privacy Policy.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Email: pettyparcels@gmail.com

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By using Petty Parcels, you acknowledge that you have read, understood, and agree to this Privacy Policy.